1 reviews | Active since Mar 2024
What are we paying for?
Message: Hello. I have a problem, my insurance is leaving me in debt. My brother had an accident with my car. My insurance PMD did not approve the claim due to exceeding the speed limit. What is fishy about this is that the speedometer after the accident had frozen below the speed they say was exceeded. I do not know how they determined the speed. They say the speed reached 135km/h which when looking where the accident happened, it is impossible to reach that speed at the distance. The speedometer shows that it froze between 100km/h and 120km/h. I already have debts, having to pay for this one is going to take me back 4years. I have two kids and an unemployed wife. I don't know how to get through this, I need your help, maybe they can at least pay off the debt, and leave me debt free. I was also paying for Credit shortfall. Please help resolve this issue. I also asked them to provide the data they extracted from the vehicle to prove that the car exceeded the speed limit, they said it is against company policy.
Dear Nhlanhla
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Dear Nhlanhla
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for your post. PMD prides itself on the unprecedented lengths to which it goes to ensure that its policyholders fully understand the products that they purchase.
We ensure that all our clients are made aware of the provisions of their policy through our customer-friendly purchase policy documents which are clear and concise and our purchase calls which are clear and interactive.
We regret your discontent regarding the outcome of your claim. Whilst it is true that the purpose of insurance is to protect one in the event of an accident, it is also true that such cover is only provided within the terms and conditions of your policy. A review of the claim confirms that the trip data of the vehicle was obtained and confirmed that the vehicle was travelling in excess of the speed limit.
Our Market Conduct Department assures us that you will provided with comprehensive feedback regarding the outcome as per your request.
It will no doubt reassure you to know that PMD offers a 24-month fixed premium guarantee on all claim-free policies! Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Thank you for your post. PMD prides itself on the unprecedented lengths to which it goes to ensure that its policyholders fully understand the products that they purchase.
We ensure that all our clients are made aware of the provisions of their policy through our customer-friendly purchase policy documents which are clear and concise and our purchase calls which are clear and interactive.
We regret your discontent regarding the outcome of your claim. Whilst it is true that the purpose of insurance is to protect one in the event of an accident, it is also true that such cover is only provided within the terms and conditions of your policy. A review of the claim confirms that the trip data of the vehicle was obtained and confirmed that the vehicle was travelling in excess of the speed limit.
Our Market Conduct Department assures us that you will provided with comprehensive feedback regarding the outcome as per your request.
It will no doubt reassure you to know that PMD offers a 24-month fixed premium guarantee on all claim-free policies! Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team