KX
Khanyisa X

1 reviews | Active since Jan 2020

13 Nov 2023, 11:11

WASTE OF MONEY

I am currently a PMD customer and not happy with how my claim is being handled.

I have logged a claim with PMD on the 25th of October 2023. I have hardly had any updates regarding my claim, if I don't call them I won't get any update. Last week Monday (06/11/2023) I called them asking for the status of my claim, they had advised that it is in the Final stage which management needs to approve or something and they would give me an update by the end of the week. It's another week and Monday again (13/11/2023). My claim statues remains the same. It's really frustrating that pmd takes over three weeks to get an accident claim approved or declined. I don't know how many times has my claim been escalated to no action. My car is currently with the panel beaters (which a PMD agent advised) just collecting dust, who knows maybe my car parts are being replaced or ****** to fix other cars while I am waiting for a claim to be approved.

For anyone wanting to take PMD as an insurer, please note that you will be wasting your thousands. GUARANTEED!

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Replies (1)
KX
Khanyisa X's update15 Nov 2023, 15:35
Reviewer Update
This is Day 2, 15h33 and I have not had any response from PMD. Will I have to wait until Friday again for a no response then be told that this week there was a backlog again?