TM
Tshegofatso M
1 reviews | Active since Jan 2019
05 Nov 2021, 08:43
⚠️ WARNING: PMD ****S PEOPLE
I wish there was a -10 rating!!! They towed my car after someone crashed into me, took a month to get back to me about the claim, rejected my claim and want me to bail R3,1k for my car which the authorised towing on. They said they did a car diagnostics test on the car that’s why they reject my claim. They are failing to send me that evidence even today. I am heartbroken I never missed a payment. I have to go bail my car with R3,1k in 8 days... DO NOT INSURE WITH THEM!!!!
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Replies (2)
Prime South Africa's replyOfficial
05 Nov 2021, 09:18Dear Tshegofatso M,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply05 Nov 2021, 09:18
Official
Dear Tshegofatso M,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's replyOfficial
11 Nov 2021, 12:42Dear Tshegofatso M,
Thank you for your feedback. We value hearing from our policyholders as we continuously strive to improve our service.
We understand your distress regarding the outcome of your claim and the situation you find yourself in after the unfortunate accident.
Thank you for your feedback. We value hearing from our policyholders as we continuously strive to improve our service.
We understand your distress regarding the outcome of your claim and the situation you find yourself in after the unfortunate accident.
At PMD, we take immense pride in promptly paying all valid claims. We are sure that you can understand that we cannot reasonably admit claims where policyholders do not follow the rules of the road.
Our Market Conduct Team will contact you shortly to provide you with detailed feedback regarding the outcome of the investigation.
It will no doubt delight you to recall that PMD provides a range of affordable insurance products with great benefits to accommodate the pocket and needs of every-day South Africans. Obtaining a quote is quick and easy and can be done through our user-friendly website at www.prime.co.za.
Our Market Conduct Team will contact you shortly to provide you with detailed feedback regarding the outcome of the investigation.
It will no doubt delight you to recall that PMD provides a range of affordable insurance products with great benefits to accommodate the pocket and needs of every-day South Africans. Obtaining a quote is quick and easy and can be done through our user-friendly website at www.prime.co.za.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Prime South Africa's reply11 Nov 2021, 12:42
Official
Dear Tshegofatso M,
Thank you for your feedback. We value hearing from our policyholders as we continuously strive to improve our service.
We understand your distress regarding the outcome of your claim and the situation you find yourself in after the unfortunate accident.
Thank you for your feedback. We value hearing from our policyholders as we continuously strive to improve our service.
We understand your distress regarding the outcome of your claim and the situation you find yourself in after the unfortunate accident.
At PMD, we take immense pride in promptly paying all valid claims. We are sure that you can understand that we cannot reasonably admit claims where policyholders do not follow the rules of the road.
Our Market Conduct Team will contact you shortly to provide you with detailed feedback regarding the outcome of the investigation.
It will no doubt delight you to recall that PMD provides a range of affordable insurance products with great benefits to accommodate the pocket and needs of every-day South Africans. Obtaining a quote is quick and easy and can be done through our user-friendly website at www.prime.co.za.
Our Market Conduct Team will contact you shortly to provide you with detailed feedback regarding the outcome of the investigation.
It will no doubt delight you to recall that PMD provides a range of affordable insurance products with great benefits to accommodate the pocket and needs of every-day South Africans. Obtaining a quote is quick and easy and can be done through our user-friendly website at www.prime.co.za.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team