Waiting on Answer
My car was ****** last year 31 December 2015.. It's 1 April 2016... I'm trying to be patient with you guys and I'm not receiving the response I need to hear, all I hear is supervisor needs to attend for assistance and best endeavours, what must I endeavour really now? days, weeks later, still no answer. What is the real hold up with my claim? Also you still deducting premiums? Why? I don't understand.
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Prime South Africa's replyOfficial
08 Apr 2016, 16:52Hello Morgan1807,
Thank you for bringing your concerns to our attention.
We persistently strive to settle all valid claims within the shortest possible time. You will appreciate that this reduces our management time and costs and is to the clear advantage of both ourselves and our clients.
We have received confirmation from our Claims Team that your claim investigation has indeed been finalised and that the final decision therein will be made shortly where after the outcome thereof will be communicated to you.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team
Thank you for bringing your concerns to our attention.
We persistently strive to settle all valid claims within the shortest possible time. You will appreciate that this reduces our management time and costs and is to the clear advantage of both ourselves and our clients.
We have received confirmation from our Claims Team that your claim investigation has indeed been finalised and that the final decision therein will be made shortly where after the outcome thereof will be communicated to you.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team
Prime South Africa's reply08 Apr 2016, 16:52
Official
Hello Morgan1807,
Thank you for bringing your concerns to our attention.
We persistently strive to settle all valid claims within the shortest possible time. You will appreciate that this reduces our management time and costs and is to the clear advantage of both ourselves and our clients.
We have received confirmation from our Claims Team that your claim investigation has indeed been finalised and that the final decision therein will be made shortly where after the outcome thereof will be communicated to you.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team
Thank you for bringing your concerns to our attention.
We persistently strive to settle all valid claims within the shortest possible time. You will appreciate that this reduces our management time and costs and is to the clear advantage of both ourselves and our clients.
We have received confirmation from our Claims Team that your claim investigation has indeed been finalised and that the final decision therein will be made shortly where after the outcome thereof will be communicated to you.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team