mM
mgobhob M

1 reviews | Active since Jul 2015

24 Feb 2017, 09:29

Very poor service from PMD!!

<p>I was invloved in November last year where i was behind by a taxi while waiting for the robot to open. 3 months have passed I am still waiting for my claim to be proccessed and finalise. I have sent them everything they need but still there is no progress on my claim. </p> <p>I wouldn't recommend PMD to anyone, they are the bad insurance company, surely you come last to them as a customer. </p>

0
Replies (2)
Prime South Africa
Prime South Africa's reply03 Mar 2017, 09:52
Official

Hello mgobhon,

We apologise for the perceived delays in processing your claim. It is particularly troubling to hear of your experience as client service is important to us.

We can reassure you that our claims department is working tirelessly to ensure that the validation of your claim is swiftly concluded as we appreciate that the more time it takes, the more it costs us both.

Assuring you of our best continued endeavours on your behalf.

Kind regards,


The PMD Team

mM
mgobhob M's update13 Mar 2017, 09:25
Reviewer Update

120 days late i am still waiting for my claim to be processed!!!