KP
Kamohelo P
1 reviews | Active since May 2021
09 May 2021, 08:10
Very disappointed, day light ******* from PMD
I am so disappointed with PMD, I've been paying my premium for 4 years now without missing a payment...last week a taxi driver reversed on me and it smashed the front grill and and dented the bonet...the quotation from their penalbeater was R8300 they telling me that they will contribute R3300 and R5000 I have to pay it as a access fee...imagine paying for 4 years and a small accident they can't even cover it all by themselves or even better I pay that 3300 and they pay 5000....imagine for 4 years paying R880 every month. They don't want to negotiate the 5000 access on R8300 quotation...day light ******* after I get my car I want out.
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Replies (2)0
Replies (2)
Prime South Africa's replyOfficial
09 May 2021, 11:24Dear Kamohelo P,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply09 May 2021, 11:24
Official
Dear Kamohelo P,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's replyOfficial
11 May 2021, 20:16Dear Kamohelo P
Thank you for raising this matter with us.
We value all feedback that we receive from our policyholders as we strive to offer world-class service to our clients.
After careful evaluation of our comprehensive product, we have found that exciting improvements needed to be made to ensure our policyholders receive the best possible value, benefits and service support from us – all the while maintaining our fixed premiums guarantee!
With PMD, if any of the other excess amounts listed on your policy schedule apply, then they will replace your basic excess and not add to it. This gives you financial cer*****y and peace of mind when claiming.
Please consult your revised policy terms and conditions for more information on these and other exciting improvements.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Prime South Africa's reply11 May 2021, 20:16
Official
Dear Kamohelo P
Thank you for raising this matter with us.
We value all feedback that we receive from our policyholders as we strive to offer world-class service to our clients.
After careful evaluation of our comprehensive product, we have found that exciting improvements needed to be made to ensure our policyholders receive the best possible value, benefits and service support from us – all the while maintaining our fixed premiums guarantee!
With PMD, if any of the other excess amounts listed on your policy schedule apply, then they will replace your basic excess and not add to it. This gives you financial cer*****y and peace of mind when claiming.
Please consult your revised policy terms and conditions for more information on these and other exciting improvements.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team