GNm
Gretta Ndlovu mazwane.mambae
1 reviews | Active since Oct 2022
31 Jan 2023, 15:57
Very disappointed
I am very disappointed and feeling helpless and unhappy with what PMD is doing to me,my premiums are fully paid but I recently logged a small claim for my vehicle now they are finding it hard not to pay me by accusing me of false information that was given by the person who bumped me at the back who was only having a Lerners not a driving license #Prime Meridian Direct can't be TRUSTED!!
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Replies (2)
Prime South Africa's replyOfficial
31 Jan 2023, 17:07Dear Gretta N,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
The PMD Team
Prime South Africa's reply31 Jan 2023, 17:07
Official
Dear Gretta N,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
The PMD Team
Prime South Africa's replyOfficial
06 Feb 2023, 09:12Gretta N
We appreciate the opportunity to address your inquiry as we are committed to providing an ever-improving standard of client service at every interaction.
At PMD, we take immense pride in paying all valid claims and in ensuring that all claims are validated in line with transparency and fairness.
Whilst it is true that the purpose of insurance is to protect one in the event of an accident, it is also true that such cover is only provided on the condition that a driver keeps to the policy terms and conditions.
Our Market Conduct Team confirms that they will be in contact with you to provide you with comprehensive feedback regarding your claim outcome.
It will no doubt delight you to recall that PMD provides a range of affordable insurance products with great benefits to accommodate the pocket and needs of every-day South Africans. Obtaining a quote is quick and easy and can be done through our user-friendly website at www.prime.co.za
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply06 Feb 2023, 09:12
Official
Gretta N
We appreciate the opportunity to address your inquiry as we are committed to providing an ever-improving standard of client service at every interaction.
At PMD, we take immense pride in paying all valid claims and in ensuring that all claims are validated in line with transparency and fairness.
Whilst it is true that the purpose of insurance is to protect one in the event of an accident, it is also true that such cover is only provided on the condition that a driver keeps to the policy terms and conditions.
Our Market Conduct Team confirms that they will be in contact with you to provide you with comprehensive feedback regarding your claim outcome.
It will no doubt delight you to recall that PMD provides a range of affordable insurance products with great benefits to accommodate the pocket and needs of every-day South Africans. Obtaining a quote is quick and easy and can be done through our user-friendly website at www.prime.co.za
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team