1 reviews | Active since Dec 2018
Very Bad Sevice
Good Day, I have requested a policy cancellation letter from PMD on 2 separate occasions and still this morning I find that my account has been debited with R709.12 and R212.13 for whatever reason, I have notified PMD that I have a new insurance and I am no longer interested in PMD insurance, I have to now reverse these transactions because they are basically forcing me to stay with them, this is quite bad service, its just a matter of understanding the client and releasing the client, not making the client feel held against your own will, then I have them asking me to send my new policy schedule to them so that they can beat the price, I am happy with my new insurance and if i wanted you to beat the price i would have asked you if i can send you my policy schedule, all I requested was a cancellation letter so that I can not have PMD debit my account yet still I find my account debited, which I now have to pay the reversal fees.
This was a simple matter all you had to do was send me my policy cancellation letter.
That’s it, nothing more nothing less.
Please be aware fellow people when trying to cancel with PMD, you might get this kind of treatment.
Kind regards,The PMD Team
Kind regards,The PMD Team
Thank you for taking the time to bring your concern to our attention as we would like to assure you that client service is extremely important to us.
At PMD we always do all in our power to avoid delays when our clients wish to amend their policy information. We regret any frustration you may have experienced through this unusual occurrence.
Our Claims Team has confirmed that your request has been attended to.
We are of course, pleased to re-confirm that unlike with many other insurers, with PMD the excess payable when you claim under comprehensive cover reduces to absolute zero - and in a remarkably short period of time.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Thank you for taking the time to bring your concern to our attention as we would like to assure you that client service is extremely important to us.
At PMD we always do all in our power to avoid delays when our clients wish to amend their policy information. We regret any frustration you may have experienced through this unusual occurrence.
Our Claims Team has confirmed that your request has been attended to.
We are of course, pleased to re-confirm that unlike with many other insurers, with PMD the excess payable when you claim under comprehensive cover reduces to absolute zero - and in a remarkably short period of time.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team