kK
kerneelsverkes K
1 reviews | Active since Jan 2017
21 Nov 2024, 05:50
Very bad insurance
paid my premiums for almost 3 years with no claims and the first accident i come into you guys get a reason to not approve my claim and tell me that i should have been more carefull what a waist of an insurance . I will never reccomend you and will make this PMD bad with everyone i know . thank you for nothing and just taking money .
Helpful (0)
Replies (2)0
Replies (2)
Prime South Africa's replyOfficial
21 Nov 2024, 07:02Dear Kerneels,we regret to hear about your dissatisfaction and appreciate you letting us know. We will acknowledge your complaint in writing within 48 hours. Thank you for your patience. Kind regards, the Prime SA team.
Prime South Africa's reply21 Nov 2024, 07:02
Official
Dear Kerneels,we regret to hear about your dissatisfaction and appreciate you letting us know. We will acknowledge your complaint in writing within 48 hours. Thank you for your patience. Kind regards, the Prime SA team.
Prime South Africa's replyOfficial
25 Nov 2024, 10:41 Hello Kerneels,
Thank you for your post.
At Prime SA, we take immense pride in paying all valid claims and in ensuring that all claims are validated in line with transparency and fairness.
Whilst the purpose of insurance indeed is to protect one in the event of an accident, it is also true that such cover is only provided on the condition that a driver keeps to the policy terms and conditions.
Our Market Conduct Team will reach out to you to provide detailed communication on the matter.
Prime offers a fixed premium for 2 years on claim-free policies! You can obtain a quote through our user-friendly website at www.prime.co.za.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The Prime SA Team
Thank you for your post.
At Prime SA, we take immense pride in paying all valid claims and in ensuring that all claims are validated in line with transparency and fairness.
Whilst the purpose of insurance indeed is to protect one in the event of an accident, it is also true that such cover is only provided on the condition that a driver keeps to the policy terms and conditions.
Our Market Conduct Team will reach out to you to provide detailed communication on the matter.
Prime offers a fixed premium for 2 years on claim-free policies! You can obtain a quote through our user-friendly website at www.prime.co.za.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The Prime SA Team
Prime South Africa's reply25 Nov 2024, 10:41
Official
Hello Kerneels,
Thank you for your post.
At Prime SA, we take immense pride in paying all valid claims and in ensuring that all claims are validated in line with transparency and fairness.
Whilst the purpose of insurance indeed is to protect one in the event of an accident, it is also true that such cover is only provided on the condition that a driver keeps to the policy terms and conditions.
Our Market Conduct Team will reach out to you to provide detailed communication on the matter.
Prime offers a fixed premium for 2 years on claim-free policies! You can obtain a quote through our user-friendly website at www.prime.co.za.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The Prime SA Team
Thank you for your post.
At Prime SA, we take immense pride in paying all valid claims and in ensuring that all claims are validated in line with transparency and fairness.
Whilst the purpose of insurance indeed is to protect one in the event of an accident, it is also true that such cover is only provided on the condition that a driver keeps to the policy terms and conditions.
Our Market Conduct Team will reach out to you to provide detailed communication on the matter.
Prime offers a fixed premium for 2 years on claim-free policies! You can obtain a quote through our user-friendly website at www.prime.co.za.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The Prime SA Team