1 reviews | Active since Jul 2017
VERY BAD
Prime Meridian Direct lies when they say you do not have excess. In fact you have a very large excess if they approve your claim. They claim to pride themselves with no excess. How do you tell someone that they do not have excess if they car gets in an accident and you tell them they growing cover only made R20 000 and the cost to repair the vehicle is R60 000. This is clear that the policy holder has to pay R40 000 which that is a very high excess. PMD on the terms and conditions only consider a vehicle a write off if the estimated cost of repairs exceeds 80% of the vehicle trade value. A proper insurance company with a valid comprehensive cover work on 60% of the vehicle trade value. PMD is not the insurance that will give you piece of mind. Ask me I have fallen victim to them and I had to apply for a personal loan of R60 000 to just fix my car. This by far the WORST Insurance company in the market and I will never advice anyone to use PMD in fact if you new or still with PMD drop them and get COMPREHENSIVE COVER that will cover you and not drop you when you need them. PMD will also say you can only claim 1 time within the first 12 months of taking the policy but make you pay an activation fee and then 2 times after the first 12 months. Such ******* if you ask me. Accidents happen not because we sit and plan them. They happen unexpected hence the word accident.
Dear Tebogodug,
Thank you for bringing your concern to our attention.
Your enquiry has been forwarded to our Market Conduct Department for immediate attention.
A thorough investigation will be conducted and we undertake to provide preliminary feedback by 16 August 2018.
Assuring you of our continued best endeavours on your behalf.
The PMD Team.
Dear Tebogodug,
Thank you for bringing your concern to our attention.
Your enquiry has been forwarded to our Market Conduct Department for immediate attention.
A thorough investigation will be conducted and we undertake to provide preliminary feedback by 16 August 2018.
Assuring you of our continued best endeavours on your behalf.
The PMD Team.
Hello Tebogodug,
Thank you for raising your concern with us - we value all feedback from our policyholders as we strive to offer world class service.
Although we recognise your distress, at the time of your purchase you indicated your understanding and approval of the policy benefit terms which were carefully explained and then clearly set out in writing.
Our internal Market Conduct Department will contact you again to provide you with more detailed information regarding the outcome of your claim as well as clarity about the unique benefits of our products.
We wish to remind you that with PMD your premiums are fixed for the life of your policy and we do not apply risk profiling when determining the premium for your policy.
Assuring you of our best continued endeavours on your behalf.
Kind Regards,
The PMD Team
Hello Tebogodug,
Thank you for raising your concern with us - we value all feedback from our policyholders as we strive to offer world class service.
Although we recognise your distress, at the time of your purchase you indicated your understanding and approval of the policy benefit terms which were carefully explained and then clearly set out in writing.
Our internal Market Conduct Department will contact you again to provide you with more detailed information regarding the outcome of your claim as well as clarity about the unique benefits of our products.
We wish to remind you that with PMD your premiums are fixed for the life of your policy and we do not apply risk profiling when determining the premium for your policy.
Assuring you of our best continued endeavours on your behalf.
Kind Regards,
The PMD Team