JM
Justice M
1 reviews | Active since May 2021
28 May 2021, 23:23
Vehicle insurance PMD
I J Mashaba I'm insured by Prime meridian car insurance I was involved in a car accident on the 19 of March 2021 I contacted them they came to impound the car but since then they are giving me a run around they don't want to fix my car they said they will contribute R1500,00 for the damages on my car while the car disposed airbags and the cost of the damages is approximately R71000,00 meaning I must pay the whole R69000 while I'm paying them every month to date my car is with them and they don't want to fix it or write it off. PMD insurance is a ****
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Replies (3)0
Replies (3)
Prime South Africa's replyOfficial
29 May 2021, 13:35Dear Justice M ,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply29 May 2021, 13:35
Official
Dear Justice M ,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
JM
Justice M's updateReviewer Update
30 May 2021, 15:29Thanks for the feedback and hopefully you will fastrak the process because it has been a longtime now.
JM
Justice M's update30 May 2021, 15:29
Reviewer Update
Thanks for the feedback and hopefully you will fastrak the process because it has been a longtime now.
Prime South Africa's replyOfficial
01 Jun 2021, 15:33Dear Justice M,
Thank you for your post. We regret your unease regarding the approved amount of the claim.
Rest assured that at PMD you have a range of innovative motor insurance products to choose from that are designed to provide the level of cover that you want.
We have received your complaint from the office of the Ombudsman of Short-Term Insurance (OSTI) regarding this very same matter. In these instances, we are required to direct all communication through the OSTI’s office and need to await their findings for the matter can proceed.
At PMD our skilled Market Conduct Team specialises in ensuring that our clients are fairly treated and receive quick resolutions to their queries.
Assuring you of our continued endeavours on your behalf.
Kind regards,
The PMD Team
Prime South Africa's reply01 Jun 2021, 15:33
Official
Dear Justice M,
Thank you for your post. We regret your unease regarding the approved amount of the claim.
Rest assured that at PMD you have a range of innovative motor insurance products to choose from that are designed to provide the level of cover that you want.
We have received your complaint from the office of the Ombudsman of Short-Term Insurance (OSTI) regarding this very same matter. In these instances, we are required to direct all communication through the OSTI’s office and need to await their findings for the matter can proceed.
At PMD our skilled Market Conduct Team specialises in ensuring that our clients are fairly treated and receive quick resolutions to their queries.
Assuring you of our continued endeavours on your behalf.
Kind regards,
The PMD Team