NC
Nezo C

1 reviews | Active since Feb 2011

23 Sept 2016, 07:55

Useless service second time around, dont go with PMD

<p>I logged a claim two months ago, i sent emails to follow up, till today, no response, dont waste your money with PMD, rather pay the little more and have peace of mind, disgusting service.</p>

0
Replies (1)
Prime South Africa
Prime South Africa's reply03 Oct 2016, 15:16
Official

Hello Neesgp,

We regret that you have experienced this delay. It is not what we strive for in our Claims Department as all delays tend to become time consuming and expensive, both for you and for us.

A significant part of the delay in this case arose from our inability to reach you telephonically on the contact numbers provided. This unfortunately caused considerable delays and prevented us from performing those standard procedures necessary to protect our clients and ensure the validity of their claims.

Nevertheless, your concern is important to us and our Claims Department has confirmed that they have been in communication with you regarding the current claim status and further information will be provided to you via email shortly.

Assuring you of our continued best endeavours on your behalf.

Kind Regards,

The PMD Team