MM
Mbali M
1 reviews | Active since May 2020
04 Oct 2021, 16:53
USELESS INSURANCE IN SA
@SAPrimeMeridian is the most useless insurance, I made a claim 14 days ago and even now there’s no response regarding my claim. Their claiming process is the pits, to top it all of I have a rental car benefit for only 15 days now I need to return the car on the 7th, what am I going to use since yall are taking forever with my claim??? 😡😡😡😡🚮🚮🚮🚮🚮🚮
Helpful (0)
Replies (2)0
Replies (2)
Prime South Africa's replyOfficial
04 Oct 2021, 16:57Dear Mbali M,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply04 Oct 2021, 16:57
Official
Dear Mbali M,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's replyOfficial
06 Oct 2021, 18:26Dear Mbali M,
Thank you for your post. All client feedback greatly aids us in our aim to improve our internal processes and to provide great customer service.
At PMD we strive to settle all valid claims within the shortest possible time. During the claims validation stage and assessment process, the information supp**** by clients needs to be verified and validated by independent sources as far as possible to enable us to make an objective decision.
We are pleased to note that the validation of your claim was finalised within our preferred turnaround time and authorisation sent to a repairer on a panel to ensure that repairs are conducted as soon as possible.
It will undoubtedly please you to know that we have multiple channels of open communication which you can use to contact us such as the email, app, Whatsapp or landline.
Assuring you of our continued best endeavours.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply06 Oct 2021, 18:26
Official
Dear Mbali M,
Thank you for your post. All client feedback greatly aids us in our aim to improve our internal processes and to provide great customer service.
At PMD we strive to settle all valid claims within the shortest possible time. During the claims validation stage and assessment process, the information supp**** by clients needs to be verified and validated by independent sources as far as possible to enable us to make an objective decision.
We are pleased to note that the validation of your claim was finalised within our preferred turnaround time and authorisation sent to a repairer on a panel to ensure that repairs are conducted as soon as possible.
It will undoubtedly please you to know that we have multiple channels of open communication which you can use to contact us such as the email, app, Whatsapp or landline.
Assuring you of our continued best endeavours.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team