AR
Annah R

1 reviews | Active since Aug 2019

20 Jan 2022, 17:22

Unhappy with PMD

PMD promised not to increase premiums ever in 2019 when i took up a policy with them, now they have increased premiums. They lie to client to sign up with them then few years down the line they change their story, clearly their business lacks honesty and integrity.

0
Replies (2)
Prime South Africa
Prime South Africa's reply21 Jan 2022, 08:03
Official
Dear  Annah R,
 Thank you for taking the time to raise this matter with us.  

We have located your policy and commit to providing preliminary feedback within 2 business days. 
 
Assuring you of our continued best endeavours. 

Kind regards,
The PMD Team 
Prime South Africa
Prime South Africa's reply25 Jan 2022, 15:18
Official
 Dear Annah R
Thank you for raising your query. We truly value all feedback from our policyholders. 

At PMD we strive to ensure that there is always clear and concise communication with our policyholders. It is for that reason that all policyholders were notified through various channels of any policy updates. We take immense pride that we are able to provide South Africans with affordable insurance products that cater to their motoring needs despite inflation and the increased cost of motor vehicle accidents.

Our Market Conduct Team has confirmed that they have been in contact with you and will provide you with comprehensive feedback on your matter.

Assuring you of our continued best endeavours on your behalf.

Kind regards,
 The PMD Team