1 reviews | Active since Oct 2019
Unhappy me.
Very good when taking out an insurance with them but when claiming, they will make you feel like they actually making you a favour. Had an accident on a weekend and I was told that I can only get a car hire from Monday to Friday during the day as people who are working on car hire knocks off Fridays ,mind you I'm in the bush and needed to get to the funeral, so which means I had to wait in the bush until Monday but paying for car hire .had to make plans ,luckily someone helped to fix the car so that it can be drivable which I stopped them from taking it with the tow truck , came back on Sunday, I got car hire on Tuesday and my car was at my house for 2 weeks before they came to fetch it to the penal beater, 30day of the car hire came and they told me that I'm on my own now and they can't extent car hire unless I pay that myself. Even today I'm still fighting for the car to be totally fixed because some of the parts that was damaged, they always told the penal beater that they can't buy so even now my car is not totally fixed since last year 2023 October until to date, so PMD is only good when taking insurance, but very bad when claiming from them.
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for your feedback. We value hearing from our policyholders as we continuously strive to improve our service.
We are pleased to note that your claim was approved.
Unfortunately, external factors beyond ours and the repairer’s control, like the availability of parts as well as further unseen damage to the vehicle following the initial assessment, can affect the duration of the repair of a vehicle. In addition to this, benefits such as the car hire benefit is subject to limitations on the policy.
Be assured that we do everything possible to ensure that an impeccable standard of repairs is conducted on client vehicles.
It is important to note that although a clearance certificate is signed before a vehicle is released, we encourage clients to return vehicles to the repairer for an assessment of their concerns.
Our Market Conduct Team confirms that they will be in contact with you to provide you with comprehensive feedback regarding your claim.
It will no doubt reassure you to be reminded that with PMD’s Comprehensive policy, clients enjoy an excess that reduces to zero.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Thank you for your feedback. We value hearing from our policyholders as we continuously strive to improve our service.
We are pleased to note that your claim was approved.
Unfortunately, external factors beyond ours and the repairer’s control, like the availability of parts as well as further unseen damage to the vehicle following the initial assessment, can affect the duration of the repair of a vehicle. In addition to this, benefits such as the car hire benefit is subject to limitations on the policy.
Be assured that we do everything possible to ensure that an impeccable standard of repairs is conducted on client vehicles.
It is important to note that although a clearance certificate is signed before a vehicle is released, we encourage clients to return vehicles to the repairer for an assessment of their concerns.
Our Market Conduct Team confirms that they will be in contact with you to provide you with comprehensive feedback regarding your claim.
It will no doubt reassure you to be reminded that with PMD’s Comprehensive policy, clients enjoy an excess that reduces to zero.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team