1 reviews | Active since Oct 2013
UNHAPPY ABOUT THEIR SERVICE
<p>I had an accident on the 18th of August 2016. ..and made a claim but I'm still waiting they keep telling me they finalising but still..Policy no CL ********** 84.</p>
Sorry the accident happened on the 18 August 2016 around 1600
Sorry the accident happened on the 18 August 2016 around 1600
Hello choma,
We apologise for the perceived delays in processing your claim. It is particularly troubling to hear of your experience, as client service is extremely important to us.
As you are aware, we are awaiting certain documentation from you in order to proceed with the validation of your claim. Once we have received the requested documentation, we will be able to finalise the validation of your claim which is necessary to protect our clients.
Nevertheless, your concern is important to us and Adele from our Claims Department will work closely with you until the matter is resolved.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team
Hello choma,
We apologise for the perceived delays in processing your claim. It is particularly troubling to hear of your experience, as client service is extremely important to us.
As you are aware, we are awaiting certain documentation from you in order to proceed with the validation of your claim. Once we have received the requested documentation, we will be able to finalise the validation of your claim which is necessary to protect our clients.
Nevertheless, your concern is important to us and Adele from our Claims Department will work closely with you until the matter is resolved.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team