SB
Samke B

1 reviews | Active since Sept 2019

19 Sept 2019, 06:44

Unhappy about the reviews

I joined pmd yesterday and they expert me to pay a full premium, no prorated days and now looking at the reviews im thinking of canceling, customers sending reviews of dissatisfaction makes me think twice as much as we we cant make everyone happy but at least 70% should be happy 30% unhappy not the another way around.

0
Replies (1)
Prime South Africa
Prime South Africa's reply19 Sept 2019, 11:21
Official
 
Dear Samke B,

Thank you for your post. 

We are truly sorry to learn of your dissatisfaction. We will be conducting a thorough investigation into your concern to better understand what took place and find a possible solution.

We promise to give you preliminary feedback by no later than two working days

Assuring you of our continued best endeavours on your behalf.

The PMD Team.