SN
Sthembiso N

1 reviews | Active since Jun 2023

20 Jun 2023, 11:41

Unfair claim rejected and *********** report provided.

I had vehicle accident 27 April 2023 and I was told my claim was declined on the 9 June 2023 that took them 32 working days to decide and I find my self have to pay for storage and towing of my vehicle. Worse part of it all I was trying to avoid accident from vehicle that was driving towards mine, but their findings us that my car traveled at 123km in a space of 130m in urban area. Further more they send me their report of declining my claim with Pre-Crash Data of which is not even showing any of my vehicle details and want me to believe that. When I asked them they say they not allowed to share more information as it for internal use purposes. I'm not happy with PMD anyone can please assist hence there was third party involved in this, and I don't what's going to be their outcome.

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Replies (1)
Prime South Africa
Prime South Africa's reply20 Jun 2023, 12:54
Official
Dear Sthembiso N,

Thank you for taking the time to raise this matter with us.

We have located your policy and commit to providing preliminary feedback within 2 business days.

Assuring you of our continued best endeavours.

Kind regards, 
The PMD Team