1 reviews | Active since Oct 2017
Unfair and *********ing
I had an accident on the 17 of Dec 2017, i waited 2 month for my claim to be completed. On the 27th of Feb 18 they them told me my claim is approved but total damages is R80 499.39 and i will only be covered for R20 000 and the different have to come from my own pocked. Surprisingly i have to come up with the R60 000 withing a period of 90 days and if not so the the R20 000 will not be paid which means i will be liable for the full balance of R80 499.39, THIS IS TOTALLY *********ING....!!! how can i raise R60000 in 3 month???? Even worse the period started same day thy told me the claim has been approved while the car is still at their storage facility and the period of 90 days started the same day they told me the claim its approved...this is *********ing.
Dear ***,
Your post is acknowledged.
We regret to learn of your objection and confirm that we shall be conducting a thorough investigation into the matter. You can expect to receive preliminary feedback within 2 working days.
Assuring you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team.
Dear ***,
Your post is acknowledged.
We regret to learn of your objection and confirm that we shall be conducting a thorough investigation into the matter. You can expect to receive preliminary feedback within 2 working days.
Assuring you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team.
Dear ***,
Client service is extremely important to us and we sincerely appreciate the time you have taken to bring your concern to our attention.
Although we do understand your distress regarding the balance of your approved claim, we are obliged to apply our policy terms and conditions for the benefit of all of our policyholders.
A thorough review of the purchase conversation conducted with you, revealed that our New Business Professional did a remarkable job in precisely explaining all the policy features to you, including the self-insurance gap and accumulating nature of your policy.
Our Client Representation Department has provided you with a detailed explanation regarding the contribution amount as well as the repair period.
Assuring you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team
Dear ***,
Client service is extremely important to us and we sincerely appreciate the time you have taken to bring your concern to our attention.
Although we do understand your distress regarding the balance of your approved claim, we are obliged to apply our policy terms and conditions for the benefit of all of our policyholders.
A thorough review of the purchase conversation conducted with you, revealed that our New Business Professional did a remarkable job in precisely explaining all the policy features to you, including the self-insurance gap and accumulating nature of your policy.
Our Client Representation Department has provided you with a detailed explanation regarding the contribution amount as well as the repair period.
Assuring you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team