TL
Tumelo L

1 reviews | Active since Jun 2022

01 Jun 2022, 13:06

Tumelo, Hyundai Accent

Poor service and blocking my emails when I was supposed to produce proof of payment to them

0
Replies (2)
Prime South Africa
Prime South Africa's reply01 Jun 2022, 13:13
Official
 
Dear Tumelo kevin L,

Thank you for taking the time to raise this matter with us.

We have located your policy and commit to providing preliminary feedback within 2 business days.

Assuring you of our continued best endeavours.

Kind regards, 
The PMD Team 
Prime South Africa
Prime South Africa's reply06 Jun 2022, 16:17
Official
 Dear Tumelo, 

Thank you for your post. It is troubling to hear of your experience as we take customer service very seriously. 

PMD has various platforms where you can easily contact us for quick results. From traditional channels like our Client Services telephone line and email address to our website and mobile App - we are eager to assist you with any queries you may have. 

We’re pleased to note that Client Service Team has already contacted you to provide you with the requisite information.

 It is most comforting to know that PMD has a Market Conduct Team dedicated to ensuring the fair treatment of all customers in every single interaction. 

Assuring you of our continued best endeavours. 

Kind regards, 
The PMD Team