A
Adriaan

1 reviews | Active since Sept 2024

21 Oct 2024, 11:31

Tri to stop premium ...

Tri to stop premium for last two months

0
Replies (2)
Prime South Africa
Prime South Africa's reply21 Oct 2024, 12:17
Official
 Dear  Adriaan , we are truly sorry for the issues you have faced. We take your complaint seriously and will get one of your consultants to contact you as soon as possible. Kind regards, the Prime SA team. 

Prime South Africa
Prime South Africa's reply22 Oct 2024, 12:51
Official
 Hello  Adriaan 

Thank you for your post. 

Prime is committed to providing excellent service and ensuring fair outcomes for all our clients. 

We note that you requested to cancel your policy and can confirm that our Retentions team has assisted with this request. Please know that you can give us a call or drop us an email if you need assistance with any policy amendments.  

It will delight you to learn that Prime SA provides affordable insurance products to accommodate every day South Africans. Obtaining a quote can be done through our user-friendly website at www.prime.co.za.
 
Assuring you of our continued best endeavours. 
Kind regards, 
The Prime SA team