DN
Donald N
1 reviews | Active since May 2022
17 May 2022, 14:38
They want to rob me
I'm a paying client and after a accident my car was slightly damaged and now PMd wants to write it off and Rob me. I want my damaged car back and I will fix it myself but they still do not want to return my car back.... It's my car and I want it back with already a small portion to assist me to fix the car because the damage is minimal
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Replies (2)
Prime South Africa's replyOfficial
17 May 2022, 15:23Dear Donald N,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
The PMD Team
Prime South Africa's reply17 May 2022, 15:23
Official
Dear Donald N,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
The PMD Team
Prime South Africa's replyOfficial
25 May 2022, 14:32Dear Donald N
Thank you for your post.
At PMD we take great pride in ensuring that our clients are well informed and go to great lengths to ensure clients understand their policies and how their cover works.
Our dedicated Assessing Team makes every effort to ensure that all vehicle assessments are accurate and reasonable based on the accident damage. A review of your claim confirms that it was approved for the retail value of your vehicle.
Our internal Market Conduct Department will contact you to provide you with comprehensive feedback regarding your matter.
We are pleased to re-confirm that unlike with many other insurers, with PMD the excess payable when you claim under comprehensive cover reduces to absolute zero - and in a remarkably short period of time.
Assuring you of our best continued endeavours on your behalf.
Kind Regards,
The PMD Team
Assuring you of our best continued endeavours on your behalf.
Kind Regards,
The PMD Team
Prime South Africa's reply25 May 2022, 14:32
Official
Dear Donald N
Thank you for your post.
At PMD we take great pride in ensuring that our clients are well informed and go to great lengths to ensure clients understand their policies and how their cover works.
Our dedicated Assessing Team makes every effort to ensure that all vehicle assessments are accurate and reasonable based on the accident damage. A review of your claim confirms that it was approved for the retail value of your vehicle.
Our internal Market Conduct Department will contact you to provide you with comprehensive feedback regarding your matter.
We are pleased to re-confirm that unlike with many other insurers, with PMD the excess payable when you claim under comprehensive cover reduces to absolute zero - and in a remarkably short period of time.
Assuring you of our best continued endeavours on your behalf.
Kind Regards,
The PMD Team
Assuring you of our best continued endeavours on your behalf.
Kind Regards,
The PMD Team