ML
Martha L
1 reviews | Active since Jul 2021
25 Jul 2021, 11:07
They deserve 00 ratings
I had COMPREHENSIVE motor cover with prime Meridian which I thought i have taken the best cover that will cover for anything that could happen to my car & my wheels were ****** & had put on the claim & send them everything they wanted me to send & they promised that they will send the assessor & my car will be fixed within 10-15days & it has never happened after a month or so waiting for my to be fixed i phoned them again & i was told that they don't cover the ****** wheels so please if you think of taking motor cover with prine meridian will advice you not to because you will get a shock of your life & disappointed
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Replies (2)
Prime South Africa's replyOfficial
25 Jul 2021, 11:24Dear Martha L,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply25 Jul 2021, 11:24
Official
Dear Martha L,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's replyOfficial
28 Jul 2021, 14:05Dear Martha L,
Thank you for your post.
At PMD we go to great lengths to ensure clients understand their policies and how their cover works.
Rest assured that we are committed to providing innovative motor insurance cover, depending on your needs. However, like all insurance, there are limitations applicable to your chosen policy.
We are surprised by your post as the office of Ombudsman for Short-Term Insurance agreed that you were accurately informed before purchase of your policy and have been fairly treated through our claims process.
It will no doubt delight you to recall that PMD provides a range of affordable insurance products with great benefits to accommodate the pocket and needs of every-day South Africans. Obtaining a quote is quick and easy and can be done through our user-friendly website at www.prime.co.za.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply28 Jul 2021, 14:05
Official
Dear Martha L,
Thank you for your post.
At PMD we go to great lengths to ensure clients understand their policies and how their cover works.
Rest assured that we are committed to providing innovative motor insurance cover, depending on your needs. However, like all insurance, there are limitations applicable to your chosen policy.
We are surprised by your post as the office of Ombudsman for Short-Term Insurance agreed that you were accurately informed before purchase of your policy and have been fairly treated through our claims process.
It will no doubt delight you to recall that PMD provides a range of affordable insurance products with great benefits to accommodate the pocket and needs of every-day South Africans. Obtaining a quote is quick and easy and can be done through our user-friendly website at www.prime.co.za.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team