nN
nhlanhla N
1 reviews | Active since Jul 2011
22 Oct 2015, 15:57
They are *********** people
They offer the so called \insurance cover"which only works for you if you car is lost. It only works if your car is ****** or is a write off completely. they make sure you don't hear or understand everything especially when they explain T's and C's about this they're stupid cover"
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Prime South Africa's replyOfficial
26 Oct 2015, 17:08Hello nhlanhla31,
We are sorry to learn of your disappointment.
After reviewing the recorded purchase call we found that tele-assistant did an exceptional job in explaining the policy features to you. This recording was sent to you on request.
You were informed that the product you selected was not traditional comprehensive insurance but covers total loss through write-off, fire, theft, hijacking and natural disasters. This is why the premiums are so very affordable. However, included in your policy was Accident Contribution Benefits (ACB) designed to contribute towards the cost of repairing minor accidental damage which will automatically increase by R1,000 every month and will in time escalate to the FULL value of your vehicle at a fraction of the premium usually charged for these benefits elsewhere.
Further, your premiums will never increase, no matter how long your policy is active, there is never any excess to pay when you claim, no vehicle pre-inspection is required and there is no ************** on the basis of gender, class, residential area, over-night garaging or previous claims history.
Nonetheless, we regret that our products did not suit your specific needs.
The PMD
We are sorry to learn of your disappointment.
After reviewing the recorded purchase call we found that tele-assistant did an exceptional job in explaining the policy features to you. This recording was sent to you on request.
You were informed that the product you selected was not traditional comprehensive insurance but covers total loss through write-off, fire, theft, hijacking and natural disasters. This is why the premiums are so very affordable. However, included in your policy was Accident Contribution Benefits (ACB) designed to contribute towards the cost of repairing minor accidental damage which will automatically increase by R1,000 every month and will in time escalate to the FULL value of your vehicle at a fraction of the premium usually charged for these benefits elsewhere.
Further, your premiums will never increase, no matter how long your policy is active, there is never any excess to pay when you claim, no vehicle pre-inspection is required and there is no ************** on the basis of gender, class, residential area, over-night garaging or previous claims history.
Nonetheless, we regret that our products did not suit your specific needs.
The PMD
Prime South Africa's reply26 Oct 2015, 17:08
Official
Hello nhlanhla31,
We are sorry to learn of your disappointment.
After reviewing the recorded purchase call we found that tele-assistant did an exceptional job in explaining the policy features to you. This recording was sent to you on request.
You were informed that the product you selected was not traditional comprehensive insurance but covers total loss through write-off, fire, theft, hijacking and natural disasters. This is why the premiums are so very affordable. However, included in your policy was Accident Contribution Benefits (ACB) designed to contribute towards the cost of repairing minor accidental damage which will automatically increase by R1,000 every month and will in time escalate to the FULL value of your vehicle at a fraction of the premium usually charged for these benefits elsewhere.
Further, your premiums will never increase, no matter how long your policy is active, there is never any excess to pay when you claim, no vehicle pre-inspection is required and there is no ************** on the basis of gender, class, residential area, over-night garaging or previous claims history.
Nonetheless, we regret that our products did not suit your specific needs.
The PMD
We are sorry to learn of your disappointment.
After reviewing the recorded purchase call we found that tele-assistant did an exceptional job in explaining the policy features to you. This recording was sent to you on request.
You were informed that the product you selected was not traditional comprehensive insurance but covers total loss through write-off, fire, theft, hijacking and natural disasters. This is why the premiums are so very affordable. However, included in your policy was Accident Contribution Benefits (ACB) designed to contribute towards the cost of repairing minor accidental damage which will automatically increase by R1,000 every month and will in time escalate to the FULL value of your vehicle at a fraction of the premium usually charged for these benefits elsewhere.
Further, your premiums will never increase, no matter how long your policy is active, there is never any excess to pay when you claim, no vehicle pre-inspection is required and there is no ************** on the basis of gender, class, residential area, over-night garaging or previous claims history.
Nonetheless, we regret that our products did not suit your specific needs.
The PMD