Their call center agent have answers to your questions they do not just sell for the sake of sales, they give you time to think about your decision and not rush you to conclude the sale

Their call center agent have answers to your questions they do not just sell for the sake of sales, they give you time to think about your decision and not rush you to conclude the sale. What stood out is the explanation of the policy fine print and not just giving me what they think I need to hear as I went to the terms and conditions as well as policy schedule and only to find out all I heard from the sales person is there in black and white, heads up to the sales team.