1 reviews | Active since Nov 2016
The worst service delivery
<p>I have been battling with Prime Meridian for the past 11 months for them to settle or pay damages to my vehicle in which their client knocked into my brand new Toyota Etios.they made no effort to contact me. and only respond when they feel like, ignoring my numerous of emails. the last I was promised that a decision will be made by the 23rd Match no call no email. just empty promises.</p>
Hello coletteS3107
We sincerely appreciate the time you have taken to bring your concern to our attention.
It is troubling to hear of your experience as client service is important to us. We would like to express our deepest regret for any inconvenience caused by this occurrence.
In the past, we have found that it is due to high excess charged at a Third Party's own Insurer which causes them to claim elsewhere. In light of this, we offer our client's zero excess when they claim, which means there is no surprise excess payment when submitting a claim and our clients are not inconvenienced by having to claim from a Third Party Insurer.
We are pleased to report that your claim has been finalised and we are awaiting the acceptance of our offer.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team
Hello coletteS3107
We sincerely appreciate the time you have taken to bring your concern to our attention.
It is troubling to hear of your experience as client service is important to us. We would like to express our deepest regret for any inconvenience caused by this occurrence.
In the past, we have found that it is due to high excess charged at a Third Party's own Insurer which causes them to claim elsewhere. In light of this, we offer our client's zero excess when they claim, which means there is no surprise excess payment when submitting a claim and our clients are not inconvenienced by having to claim from a Third Party Insurer.
We are pleased to report that your claim has been finalised and we are awaiting the acceptance of our offer.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team