1 reviews | Active since Apr 2021
The Worst Car insurance ever.
I've been with the PMD insurance since 14 June 2019 without claiming from the insurer, up until 28 March 2021 when I got involved in a car accident. I found out during the process of claiming from the insurance that my excess fee is R9225 since I'm under the age 30 years whiles my initial excess fee was R2000. I think they should have consulted with me first telephonically and email me a form to sign to show that I'm athourizing them to do changes on my policy. Even my friend whom I introduced to the insurer is my witness because I told her to phone and enquiry about her excess fee and she was so shocked to hear the news. I just wonder where am I gonna get this money. I rlly regret taking Prime Meridian Direct insurance for my vehicle I so wish I knew. I wll even inform people that I have recruited to start looking for other insurances and cancel PMD because I don't want them to experience the same problem that I'm currently in now.
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for your post regarding the excess app**** to your claim. We value all feedback that we receive from our policyholders as we strive to offer world class service to our clients.
As you have approached the office of Ombudsman for Short Term Insurance, we do hope that you obtain the confirmation you are seeking regarding the excess and policy amendments to your policy. In addition, we are obliged to direct all communication with regard to your claim via the OSTI’s office and are awaiting their findings.
We are delighted to announce that we have improved the car hire benefits which includes unlimited mileage, super waiver of liability, waiver of airport surcharges, waiver of tourism levies and the free delivery and collection of the rental car up to 25 kilometres from the car hire company’s nearest depot.
The PMD Team
Thank you for your post regarding the excess app**** to your claim. We value all feedback that we receive from our policyholders as we strive to offer world class service to our clients.
As you have approached the office of Ombudsman for Short Term Insurance, we do hope that you obtain the confirmation you are seeking regarding the excess and policy amendments to your policy. In addition, we are obliged to direct all communication with regard to your claim via the OSTI’s office and are awaiting their findings.
We are delighted to announce that we have improved the car hire benefits which includes unlimited mileage, super waiver of liability, waiver of airport surcharges, waiver of tourism levies and the free delivery and collection of the rental car up to 25 kilometres from the car hire company’s nearest depot.
The PMD Team