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Mothusi M

1 reviews | Active since Oct 2021

12 Oct 2021, 16:35

The problem about PMD is communication is so bad not to mention approval process they delay

The problem about PMD is communication is so bad not to mention approval process they delay. Something one can put together in a day for PMD cab take 4 weeks to arrange collection.

0
Replies (2)
Prime South Africa
Prime South Africa's reply12 Oct 2021, 16:39
Official
Dear Mothusi M,

Thank you for taking the time to raise this matter with us.  

We have located your policy and commit to providing preliminary feedback within 2 business days. 
 
Assuring you of our continued best endeavours. 

Kind regards,
The PMD Team
Prime South Africa
Prime South Africa's reply19 Oct 2021, 14:44
Official
 
Dear Mothusi M, 

Thank you for your post.  We value all feedback as we continuously strive to improve our services. 
 
PMD prides itself in ensuring that all interactions with clients are clear and accurate and that claims are validated within the shortest possible time. We are pleased to confirm that we extended that same level of service to you at every interaction.

It will in no doubt delight you to recall that PMD provides a range of affordable insurance products with great benefits to accommodate the pocket and needs of every-day South Africans. 

Assuring you of our continued best endeavours. 

Kind regards, 
The PMD Team