MM
Mzwandile M

1 reviews | Active since May 2023

23 May 2023, 16:30

The lady who was hel...

The lady who was helping me on the phone was explaining everything honest and in details as printed on the policy and was slow not in harry of jumping to other calls ...PMD have the best premiums and the best access fee with a full comprehensive cover I recommend PMD to other car owners

0
Replies (3)
Prime South Africa
Prime South Africa's reply23 May 2023, 17:12
Official
Dear Mzwandile,

Thank you for sharing your experience.

All of us at PMD are dedicated to providing a level of service that is continuously improving, we are encouraged by your kind words.

Assuring you of our continued best endeavours on your behalf. 

Kind Regards, 
The PMD Team
MM
Mzwandile M's update24 May 2023, 09:28
Reviewer Update
I thank you
Prime South Africa
Prime South Africa's reply29 May 2023, 09:53
Official
 Dear Anthony M

We appreciate the opportunity to address your inquiry as we are committed to providing an ever-improving standard of client service at every interaction.

At PMD, we take immense pride in paying all valid claims and in ensuring that all are claims are validated in line with transparency and fairness.

Whilst it is true that the purpose of insurance is to protect one in the event of an accident, it is also true that such cover is only provided on the condition that a driver keeps to the policy terms and conditions.

Our Market Conduct Team confirms that they will be in contact with you to provide you with comprehensive feedback regarding your claim outcome.

It will no doubt delight you to recall that PMD provides a range of affordable insurance products with great benefits to accommodate the pocket and needs of every-day South Africans. Obtaining a quote is quick and easy and can be done through our user-friendly website at www.prime.co.za

Assuring you of our continued best endeavours.

Kind regards,
The PMD Team