KK
Karabo K
1 reviews | Active since Feb 2024
09 Feb 2024, 09:34
The issue of claimin...
The issue of claiming is just uncessary process and frastrating to take picture and sending is just bad incases where you do not have smart phones unless claiming is for those with using smart phone to take picture I Realy do not like it
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Replies (2)0
Replies (2)
Prime South Africa's replyOfficial
09 Feb 2024, 10:53Dear Karabo
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply09 Feb 2024, 10:53
Official
Dear Karabo
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's replyOfficial
14 Feb 2024, 14:24Hello Karabo,
Thank you for your post. We assure you that PMD prides itself in providing world-class client service at every interaction and we appreciate your feedback.
We want to assure you that our claims process is not exclusively designed for those with smartphones. For clients who may not have access to such devices, we offer alternative methods to submit the necessary documentation for a claim. You can provide pictures or documents through email or through our website. Our aim is to ensure that all our clients can lodge claims with ease, regardless of the technology they have at hand. Our Market Conduct Team will be in contact with you and provide you with comprehensive feedback on this.
It will delight you to learn that PMD provides affordable insurance products to accommodate every day South Africans. Obtaining a quote can be done through our user-friendly website at www.prime.co.za.
Assuring you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team.
The PMD Team.
Prime South Africa's reply14 Feb 2024, 14:24
Official
Hello Karabo,
Thank you for your post. We assure you that PMD prides itself in providing world-class client service at every interaction and we appreciate your feedback.
We want to assure you that our claims process is not exclusively designed for those with smartphones. For clients who may not have access to such devices, we offer alternative methods to submit the necessary documentation for a claim. You can provide pictures or documents through email or through our website. Our aim is to ensure that all our clients can lodge claims with ease, regardless of the technology they have at hand. Our Market Conduct Team will be in contact with you and provide you with comprehensive feedback on this.
It will delight you to learn that PMD provides affordable insurance products to accommodate every day South Africans. Obtaining a quote can be done through our user-friendly website at www.prime.co.za.
Assuring you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team.
The PMD Team.