DR
Dr R

1 reviews | Active since Feb 2019

25 Jul 2025, 12:09

The best affordable insurance as long as you don't claim

The best insurance as long as you don't claim, I tried all in my best possible to maintain good relationship up until I lodged a claim.

0
Replies (2)
Prime South Africa
Prime South Africa's reply25 Jul 2025, 13:19
Official
Dear Dr Paul, we regret to hear about your dissatisfaction and appreciate you letting us know. We will acknowledge your complaint in writing within 48 hours. Thank you for your patience. Kind regards, the Prime SA team. 
Prime South Africa
Prime South Africa's reply30 Jul 2025, 09:00
Official
Hello Dr R,

Thank you for taking the time to share your feedback with us. We value all input from our clients as it helps us improve.

We are pleased to inform you that your claim has been approved and our team is now working to finalise the payment process. 

At Prime SA, we pride ourselves on offering affordable, quality insurance products that provide peace of mind when you need it most.

Assuring you of our continued best endeavours.

Kind regards,
The Prime SA Team