1 reviews | Active since Jun 2016
TERRIBLE SERVICE BY PMD & ALICIA GREYLING
<p>I've been involved in a accident since 02 May 2016 till today theres none that has happened regarding my claim beside the assessment report, funny enough I've complide with everything that was requested by me even went the extra mile by asking my uncle to drop forms for me after emailing them for me at their branch in Brynston, Alicia Greyling (advisor) and PMD has no remorse for clients, no client communication unless you insist, they lack everything i'm highly disgusted regarding my claim that i even had to tow my vehicle myself from Johannesburg to Potchefstroom because I need my vehicle fixed since I need it on a daily basis after waiting for a full month and a couple of weeks because PMD doesnt give utter care and lack feedback, the manner in which i'm furious and i repeated it and again I need a vehicle i've been stranded for the past month and will be approaching the second month but deductions of premuims are always deducted but when having to render the service they lack in so many levels. All I want to know from Alicia Greyling and PMD is if they don't want to fix my or give me a Disclaimer regarding my vehicle can they please notify me so I can make peace with everything and stop wasting their time as well as mine and money with always begging for feedback with calls and emails.</p>
Hello ig-tiz-kee,
Thank you for taking the time to raise your concern with us.
Rest assured that the detailed investigation into your claim is not in vain but for the protection of all of our clients and to uphold our promise to them of no premium increases.
As you are aware, a lack of witnesses as well as the fact that only minimal information from the third party is known, unfortunately made the validation of your claim more onerous.
Notwithstanding the above, our claims department has confirmed that your claim is progressing well and that they will continue to keep you abreast of any new developments.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team
Hello ig-tiz-kee,
Thank you for taking the time to raise your concern with us.
Rest assured that the detailed investigation into your claim is not in vain but for the protection of all of our clients and to uphold our promise to them of no premium increases.
As you are aware, a lack of witnesses as well as the fact that only minimal information from the third party is known, unfortunately made the validation of your claim more onerous.
Notwithstanding the above, our claims department has confirmed that your claim is progressing well and that they will continue to keep you abreast of any new developments.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team