TERRIBLE SERVICE.

I am very disappointed with the service I got from PMD last night. My car broke down near Oriel on the highway towards Germiston just before 9pm. I called PMD at 21:02 and requested Breakdown Tow Sevice, I waited there for about an hour after I was advised that a tow truck was on it's way. I called them again and I was told that the assistance provider canceled the trip and they are working on getting another one. I waited for another hour to 1 and half hours panicking, until I asked and paid someone to tow me to the nearest filling station where I will feel safe and wait for PMD's assistance provider. The tow truck arrived at 00:56 and I was told that I will be liable for the extra Kilo's as I am only covered for 30Km, so it was extra by 10km and bear in mind that was after they made me wait for about 2 and half hours on the highway at night. And I had to pay someone to tow me to a filling station for my safety. So it took PMD 4 hours to get me a tow truck! I could have been ****** or something bad could have happened to me had I waited for the tow truck there on the highway. TERRIBLE SERVICE! 😡 I VERY DISAPPOINTED WITH PMD!