1 reviews | Active since Mar 2018
TERRIBLE SERVICE
I have been with PMD for over 2 years and I have never missed even 1 instalment. I claimed on the 5th of January after I had been hijacked. Its been over 2months since they processing the claim, every time I call they need new information that they didn't tell me about. They never do follow up calls until you call and ask for progress. This is total *******, how am I suppose to trust you for future reference if you cant even do little things. You are against every value you stand for and I am in total dissatisfaction. Your service is APPALING. PMD SERVE YOUR CLIENTS RIGHT!!!
Dear Zanercy
Thank you for bringing your concern to our attention.
Your enquiry has been forwarded to our Market Conduct Department for immediate attention.
A thorough investigation will be conducted and we undertake to provide preliminary feedback by 12 March 2018.
Assuring you of our continued best endeavours on your behalf.
The PMD Team.
Dear Zanercy
Thank you for bringing your concern to our attention.
Your enquiry has been forwarded to our Market Conduct Department for immediate attention.
A thorough investigation will be conducted and we undertake to provide preliminary feedback by 12 March 2018.
Assuring you of our continued best endeavours on your behalf.
The PMD Team.
Dear Zanercy,
Thank you for taking the time to review our service and for the valuable feedback you have provided.
We're truly sorry that you have found the process challenging and assure you this was never our intention. All of us at Prime Meridian are committed to continuously improve our internal processes with the aim of providing world-class client service.
You can rest assured that we do all in our power to ensure the speedy validation of all claims as we appreciate that the more time it takes us, the more it costs both of us.
Your concern is extremely important to us and our Client Representation Department will be in contact with you to continue to provide you with feedback as your claim progresses.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Dear Zanercy,
Thank you for taking the time to review our service and for the valuable feedback you have provided.
We're truly sorry that you have found the process challenging and assure you this was never our intention. All of us at Prime Meridian are committed to continuously improve our internal processes with the aim of providing world-class client service.
You can rest assured that we do all in our power to ensure the speedy validation of all claims as we appreciate that the more time it takes us, the more it costs both of us.
Your concern is extremely important to us and our Client Representation Department will be in contact with you to continue to provide you with feedback as your claim progresses.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team