1 reviews | Active since May 2010
Terrible Insurance Company - Delay Tactics
<p>I have been with Prime Meridian for ±2 years and paid my premiums every single month as expected.</p> <p> </p> <p>I was unortunately involved in an accident on the 21st of April 2017 and contacted PMD so they can do what is expected of a good insurance company which is to approve and pay out all valid claims.... I was told that the claim would be finalized in approximately 28 days which should have been in May 2017, to this day I'm still waiting for my claim to be finalized.</p> <p> </p> <p>The person who is handling my claim is Donovan Olivier; every time you request for a date as to when the claim will be finalized, you will hear of unreasonable explanations which to me is just delay tactics... I have been sending emails requesting for an update and he doesn't even bother to respond, how arrogant and unproffessional is that? </p> <p> </p> <p>VERY ANGRY, ****ED and DISSAPOINTED to say the least.</p> <p> </p> <p>Claim Number: CL ********** 65</p> <p> </p>
Hello mrmukwana,
Thank you for the time you have taken to raise your concern with us. We value your input as we strive to provide exceptional client service.
We do wish to assure you that we perform our investigations not for the sake of creating unnecessary delays but for the protection of all of our clients.
As you no doubt appreciate , the nature of your claim was somewhat unusual and therefore required extra work. It was however finalised and the outcome will be communicated to you shortly.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Hello mrmukwana,
Thank you for the time you have taken to raise your concern with us. We value your input as we strive to provide exceptional client service.
We do wish to assure you that we perform our investigations not for the sake of creating unnecessary delays but for the protection of all of our clients.
As you no doubt appreciate , the nature of your claim was somewhat unusual and therefore required extra work. It was however finalised and the outcome will be communicated to you shortly.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team