1 reviews | Active since Oct 2017
Terrible Insurance Company
Processed a third party claim through Prime Meridian Direct. First, they kept saying they weren't getting out claim documentation. Secondly, they would take 30mins on the phone at our expense. Thirdly, get this ... The person dealing with our claim is on leave ... Fourthly, it took about 3months for out claim to be paid out!!!!!!!!! What a disgustingly run operation, any excuse or delay they could think of so to delay the process as much as possible hoping we would give up ... Stay away from PMD!!!!!
Dear ***,
We thank you for taking the time to bring your concern to our attention and regret any inconvenience caused.
Your inquiry is important to us and has been referred to our Client Representation Department for immediate attention. Please expect to receive preliminary feedback by no later than 19 September 2017.
Assuring you of our continued best endeavours on your behalf.
The PMD Team.
Dear ***,
We thank you for taking the time to bring your concern to our attention and regret any inconvenience caused.
Your inquiry is important to us and has been referred to our Client Representation Department for immediate attention. Please expect to receive preliminary feedback by no later than 19 September 2017.
Assuring you of our continued best endeavours on your behalf.
The PMD Team.
Dear ***,
Thank you for bringing your concern to our attention. Your unease is of great importance to us as we strive to provide world class service during all our interactions.
We often find that it is due to a high excess charged at a Third Party's own Insurer that causes them to claim elsewhere. In light of this we offer our clients zero excess when they claim, which means there is no surprise excess payment when submitting a claim and our clients are not inconvenienced by having to claim from a Third Party Insurer.
A detailed review of your claim revealed that a substantial amount of time passed whilst we waited for certain documentation from you.
Nonetheless we are pleased to note that your claim was finalised and paid a while ago.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team
Dear ***,
Thank you for bringing your concern to our attention. Your unease is of great importance to us as we strive to provide world class service during all our interactions.
We often find that it is due to a high excess charged at a Third Party's own Insurer that causes them to claim elsewhere. In light of this we offer our clients zero excess when they claim, which means there is no surprise excess payment when submitting a claim and our clients are not inconvenienced by having to claim from a Third Party Insurer.
A detailed review of your claim revealed that a substantial amount of time passed whilst we waited for certain documentation from you.
Nonetheless we are pleased to note that your claim was finalised and paid a while ago.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team