ZG
Zanele G

1 reviews | Active since Jan 2021

18 Jan 2021, 17:30

Terrible insurance company

I had a car accident on July 2020 and I contacted the insurance company. Their customer service is poor when they have to pay up till today they haven't processed my claim. Do not insure you car with them!

0
Replies (2)
Prime South Africa
Prime South Africa's reply18 Jan 2021, 20:47
Official
Dear Zanele G,

Thank you for the above post.

We are saddened to hear of you experience as we pride ourselves in providing world class client service. 

We have searched for your policy based on the details supp**** but we unfortunately do not pick up your profile on our side. Kindly supply us with your ID/policy number so we can escalate your matter to the relevant department.

Kind regards,
The PMD Team 
ZG
Zanele G's update18 Jan 2021, 20:52
Reviewer Update
Dear PMD
it's sad to hear that you can't pick anything from me. It's been six full months since after the accident. Everytime I received excuses from you. Kindly find my policy number below
CG***.