Taking a Lunch Break was More Important Than A Potential Client

Item: Prime South Africa
Rating: 3
Author: Lia M

Called in for a quote on vehicle insurance .... A lady consultant answered and said to me" Lucky You Got Me I Was Just About To Go On Lunch Now".... She took my number hoping to be called in a few minutes but she clearly didn't... So I'm guessing her lunch break was more important than a potential client???

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Replies (1)

Prime South Africa's replyOfficial

09 Jul 2021, 16:39

Dear Lia M,

Thank you for taking the time to post

We apologise for the lack of urgency our consultant displayed but are happy to note they have since called you back. We hope your enquiry was resolved to your satisfaction.

Assuring you of our continued best endeavours on your behalf.

Kind regards,
The PMD Team

Prime South Africa's reply09 Jul 2021, 16:39

Official

Dear Lia M,

Thank you for taking the time to post

We apologise for the lack of urgency our consultant displayed but are happy to note they have since called you back. We hope your enquiry was resolved to your satisfaction.

Assuring you of our continued best endeavours on your behalf.

Kind regards,
The PMD Team