1 reviews | Active since Feb 2016
takes too long to approve a claim
i was involved in an accident last year December even today my claim has not been approved,i dont have any car to use currently.am not happy at all
Your concern has been received and is noted.
You will appreciate that our aim to finalise all claims within the shortest possible time which reduces our management time and costs and is to the clear advantage of both ourselves and our clients.
Nonetheless, your allocated Claims Technician has confirmed that your claim was finalised within the expected turnaround time as communicated to you.
We are glad to inform you that the outcome of your claim has been decided after the normal investigation and you will be pleased to learn of the positive outcome.
We are further pleased to confirm that your premiums will remain unchanged.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Your concern has been received and is noted.
You will appreciate that our aim to finalise all claims within the shortest possible time which reduces our management time and costs and is to the clear advantage of both ourselves and our clients.
Nonetheless, your allocated Claims Technician has confirmed that your claim was finalised within the expected turnaround time as communicated to you.
We are glad to inform you that the outcome of your claim has been decided after the normal investigation and you will be pleased to learn of the positive outcome.
We are further pleased to confirm that your premiums will remain unchanged.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Hello mohlalaisaac,
We sincerely regret to learn of the technical difficulties you have encountered, which are most unusual indeed.
Our aim is always to provide world class service to our policyholders and our Claims Department confirmed that these difficulties stemmed from incorrect repair information received from your preferred repairer.
As you know we have already requested for your vehicle to be re-assessed and would further like to assure you that you will be kept up to date through the remainder of the process.
Should you have any further enquiries, please do not hesitate to contact us.
Assuring you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team
Hello mohlalaisaac,
We sincerely regret to learn of the technical difficulties you have encountered, which are most unusual indeed.
Our aim is always to provide world class service to our policyholders and our Claims Department confirmed that these difficulties stemmed from incorrect repair information received from your preferred repairer.
As you know we have already requested for your vehicle to be re-assessed and would further like to assure you that you will be kept up to date through the remainder of the process.
Should you have any further enquiries, please do not hesitate to contact us.
Assuring you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team