MN
Mashudu N

1 reviews | Active since Oct 2021

26 Oct 2021, 10:57

Sucks services

I was hijacked my was recovered pmd service is bad a everyday you need to call them , and they want New document everyday they are not organized, believe me even today,my claims is,not validated.

0
Replies (3)
Prime South Africa
Prime South Africa's reply26 Oct 2021, 11:49
Official
Dear  Mashudu N ,

Thank you for taking the time to raise this matter with us.  

We have located your policy and commit to providing preliminary feedback within 2 business days. 
 
Assuring you of our continued best endeavours. 

Kind regards,
The PMD Team 
MN
Mashudu N's update26 Oct 2021, 12:34
Reviewer Update
The service that I got from you guys terrible, being in a dark for almost 40 day is unprofessional .
Prime South Africa
Prime South Africa's reply29 Oct 2021, 13:06
Official
 Dear Mashudu N, 

Thank you for your post. We value all feedback as we strive to continuously improve our services. 

AT PMD, we are eager to pay all valid claims. Rest assured that our validations are performed not for the sake of creating unnecessary delays but for the protection of all of our clients. During the claim’s validation information supp**** by clients needs to be verified and validated by independent sources as far as possible to enable us to make an objective decision. 

Rest assured that our Claims Team is working meticulously to ensure that the validation of your claim is swiftly concluded. 

It should be comforting to know that our nationwide panel of SAMBRA-approved repairers ensures that vehicles receive high-quality repairs and service. 

Assuring you of our continued best endeavours on your behalf. 

Kind regards, 

The PMD Team