WJ
William J
1 reviews | Active since Jan 2016
13 Jun 2025, 15:53
Stay away
I join this insurance I paid their pruimen cash I stand next to road with my kids they can't help me with nothing not even towing I am more 100km from my hous
Helpful (0)
Replies (2)0
Replies (2)
Prime South Africa's replyOfficial
17 Jun 2025, 08:00Dear William , we apologize for any inconvenience you have experienced. Your feedback is important to us, and we are dedicated to addressing your concerns. We will acknowledge your complaint within 48 hours. Kind regards, the Prime SA team.
Prime South Africa's reply17 Jun 2025, 08:00
Official
Dear William , we apologize for any inconvenience you have experienced. Your feedback is important to us, and we are dedicated to addressing your concerns. We will acknowledge your complaint within 48 hours. Kind regards, the Prime SA team.
Prime South Africa's replyOfficial
20 Jun 2025, 09:03Hello William J,
Thank you for taking the time to share your experience with us. We value all feedback as it helps us improve our service.
We understand how frustrating it must have been to face such a situation, especially with your children present. At Prime SA, we are committed to providing reliable insurance solutions and ensuring fair outcomes for all our clients.
Your concern is currently under review by our internal complaints team. They are investigating the matter thoroughly and will provide you with detailed feedback as soon as possible
Prime SA is dedicated to offering budget-friendly insurance products paired with compassionate service, ensuring peace of mind when you need it most.
Assuring you of our continued best endeavours.
Kind regards,
The Prime SA Team
Prime South Africa's reply20 Jun 2025, 09:03
Official
Hello William J,
Thank you for taking the time to share your experience with us. We value all feedback as it helps us improve our service.
We understand how frustrating it must have been to face such a situation, especially with your children present. At Prime SA, we are committed to providing reliable insurance solutions and ensuring fair outcomes for all our clients.
Your concern is currently under review by our internal complaints team. They are investigating the matter thoroughly and will provide you with detailed feedback as soon as possible
Prime SA is dedicated to offering budget-friendly insurance products paired with compassionate service, ensuring peace of mind when you need it most.
Assuring you of our continued best endeavours.
Kind regards,
The Prime SA Team