Spoke to one of your consultants, very friendly and professional, communicated well and assisted with the claim to th best of her abilities which I appreciated

Spoke to one of your consultants, very friendly and professional, communicated well and assisted with the claim to th best of her abilities which I appreciated. But what I don't like is when we have to claim with to climb mountains and backwards, I have a tyre and rim cover but now when I claim I have to go to the police station, what do police have to do with potholes 😭