So I called in because

So I called in because. I wanted to clarify some things with my policy schedule, and I happened to speak to a lady by the name of Xolisile. I'm still in awe. The lady went the extra mile when it came to assisting me. Overall, what I can say having spoken to quite a few call center agents you can tell from when she picks up that she really likes what she does. As consumers, we really need a lot of Xolisile's in these companies' client services department. Thank you once again for your exceptional service, please do it to others as well.