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andile S
1 reviews | Active since Jan 2022
24 Jan 2022, 17:05
Shocking
These guys are full of lies. Firstly when I signed up in 2019 they promised that premiums remain fixed. Secondly that the excess reduces monthly. I have never claimed before just a week ago when I claimed I was told to pay full excess despite being told a year ago that my access is 0.
I laid a complaint to date no feedback whatsoever, sies!!
CMP*** pmd here is the complaint number, I'm sure u will respond much quicker because it's here.
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Prime South Africa's replyOfficial
25 Jan 2022, 08:02Dear Andile S,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply25 Jan 2022, 08:02
Official
Dear Andile S,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team