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mzukisi N
1 reviews | Active since Jan 2016
14 Jan 2016, 16:03
Shocker Service and Turn around time
On the 26th of December my car was involved in an accident. I reported the accident and an assessor was sent out he deemed the car a right off. I submitted all the necessary documentation on time and accurately. It has been 3 months already and I have been given the same response every week \ we sill working on your claim"\""theres a lot we still doing\"" no communication whatsoever from the technician. No updates nothing at all..!! I utterly disgusted at the level of service I have received from you guys and regret the day I joined you. <br> <br> How long must one wait to get a response"
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Prime South Africa's replyOfficial
21 Jan 2016, 08:31Hello mzukisi89,
Your concern has been received and is respected.
Whilst we persistently strive to settle all valid claims within the shortest possible time. Having conducted a thorough review of your claim it is clear that the validation of your claim progressed well given the unusual circumstances surrounding your loss.
Nonetheless we will be sure to continue to provide you with regular updates of the progress made.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Your concern has been received and is respected.
Whilst we persistently strive to settle all valid claims within the shortest possible time. Having conducted a thorough review of your claim it is clear that the validation of your claim progressed well given the unusual circumstances surrounding your loss.
Nonetheless we will be sure to continue to provide you with regular updates of the progress made.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply21 Jan 2016, 08:31
Official
Hello mzukisi89,
Your concern has been received and is respected.
Whilst we persistently strive to settle all valid claims within the shortest possible time. Having conducted a thorough review of your claim it is clear that the validation of your claim progressed well given the unusual circumstances surrounding your loss.
Nonetheless we will be sure to continue to provide you with regular updates of the progress made.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Your concern has been received and is respected.
Whilst we persistently strive to settle all valid claims within the shortest possible time. Having conducted a thorough review of your claim it is clear that the validation of your claim progressed well given the unusual circumstances surrounding your loss.
Nonetheless we will be sure to continue to provide you with regular updates of the progress made.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team