Service
I have tride calling prime meridian 4 times this week to sort out my payment for my insurance and no one awnsers the phone I waited 5 hours to speak to someone but nobody helpde me or tride to help me after I made both my payments of 149 and 49 rand I may have made a mistake not using my id number but then I get a sms telling me my insurance has bean cancelled after I **** paid both amounts and after I called 5 times to speak to someone to help me with it but no one was intrested in helping me
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Replies (2)
Prime South Africa's replyOfficial
23 Oct 2020, 13:47Dear Deon van der Bank,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 48 hours.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 48 hours.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply23 Oct 2020, 13:47
Official
Dear Deon van der Bank,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 48 hours.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 48 hours.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's replyOfficial
29 Oct 2020, 16:02Dear Deon van der Bank,
Thank you for taking the time to bring your unease to our attention. We value all feedback that we receive from our policyholders as we strive to provide world class service during every interaction.
A review of the communication on your policy confirmed that you have already been assisted to your satisfaction. We are pleased to confirm that your policy is active.
Unlike many other insurers, PMD offers a reduce to zero excess for comprehensive cover in a remarkedly short time.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Thank you for taking the time to bring your unease to our attention. We value all feedback that we receive from our policyholders as we strive to provide world class service during every interaction.
A review of the communication on your policy confirmed that you have already been assisted to your satisfaction. We are pleased to confirm that your policy is active.
Unlike many other insurers, PMD offers a reduce to zero excess for comprehensive cover in a remarkedly short time.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Prime South Africa's reply29 Oct 2020, 16:02
Official
Dear Deon van der Bank,
Thank you for taking the time to bring your unease to our attention. We value all feedback that we receive from our policyholders as we strive to provide world class service during every interaction.
A review of the communication on your policy confirmed that you have already been assisted to your satisfaction. We are pleased to confirm that your policy is active.
Unlike many other insurers, PMD offers a reduce to zero excess for comprehensive cover in a remarkedly short time.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Thank you for taking the time to bring your unease to our attention. We value all feedback that we receive from our policyholders as we strive to provide world class service during every interaction.
A review of the communication on your policy confirmed that you have already been assisted to your satisfaction. We are pleased to confirm that your policy is active.
Unlike many other insurers, PMD offers a reduce to zero excess for comprehensive cover in a remarkedly short time.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team