sN
schalk N

1 reviews | Active since Oct 2016

21 Oct 2016, 11:31

service

<p>i`m am very dissepointed in the service recieve from pmd .just to replace a windscreen it takes them 2 month so far to register the claim and then when they say u can go to n pg-glass or glass fit for the replacement it still takes some time for them to get auth for the fitment and i`m still waiting for my windscreen to be fitted .</p> <p>If it takes this long to get a windscreen replace how long is it going to take to get your car fix from an exident?</p> <p>it`s redicules!!!! CL ********** 23</p>

0
Replies (1)
Prime South Africa
Prime South Africa's reply28 Oct 2016, 10:35
Official

Hello schalknel,

Thank you for bringing your concern to our attention, and we apologise for the delay to replace your windscreen.

On investigation of your claim, we were pleased to find that your concern has been resolved and that an appointment has been scheduled with your preferred repairer.

We can assure you that the delays in processing your claim are not intentional, and that we endeavour to process claims as quickly as possible.

Please contact our Client Representation department should you have any further concerns.

Kind regards,

The PMD Team.