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marinda M
1 reviews | Active since Jun 2011
03 Feb 2015, 07:41
Second month in a row oeps
This is the second month that they phone for the bank details and still try to take it from Nedbank although we have told them TWICE now that it's Capitec. What poor service can you get. I'm cancelling because of this bad service.
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Replies (1)
Prime South Africa's replyOfficial
03 Feb 2015, 15:15Hello marindamja,
We agree that it can be really annoying when this sort of thing appears to happen.
However, this is such an unusual occurrence that it's been hard to find out exactly how your instructions were misunderstood.
Nonetheless ,we can confirm that your banking details have indeed been changed and that you should have no further difficulties in this regard.
One of our team members has been trying to get hold of you telephonically in order to put your mind at rest. He will keep trying to make contact with you.
Kind Regards,
The PMD Team
We agree that it can be really annoying when this sort of thing appears to happen.
However, this is such an unusual occurrence that it's been hard to find out exactly how your instructions were misunderstood.
Nonetheless ,we can confirm that your banking details have indeed been changed and that you should have no further difficulties in this regard.
One of our team members has been trying to get hold of you telephonically in order to put your mind at rest. He will keep trying to make contact with you.
Kind Regards,
The PMD Team
Prime South Africa's reply03 Feb 2015, 15:15
Official
Hello marindamja,
We agree that it can be really annoying when this sort of thing appears to happen.
However, this is such an unusual occurrence that it's been hard to find out exactly how your instructions were misunderstood.
Nonetheless ,we can confirm that your banking details have indeed been changed and that you should have no further difficulties in this regard.
One of our team members has been trying to get hold of you telephonically in order to put your mind at rest. He will keep trying to make contact with you.
Kind Regards,
The PMD Team
We agree that it can be really annoying when this sort of thing appears to happen.
However, this is such an unusual occurrence that it's been hard to find out exactly how your instructions were misunderstood.
Nonetheless ,we can confirm that your banking details have indeed been changed and that you should have no further difficulties in this regard.
One of our team members has been trying to get hold of you telephonically in order to put your mind at rest. He will keep trying to make contact with you.
Kind Regards,
The PMD Team