VM
Valencia M
1 reviews | Active since Aug 2015
28 Nov 2018, 10:14
**** people
I have a funeral cover with PMD and they are not paying my money they asked lots of question and i have gave them all they documents they wanted but I'm still not paid this company takes peoples money and when they need to pay us it a story.
My sister too has a problem with this company they took her premiums for her 85 old grandmother after 3 year they told her that her granny is over age for the cover but they took her money
People please be careful of this company they still our money
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Replies (3)
Prime South Africa's replyOfficial
28 Nov 2018, 10:51 Dear Valencia, We thank you for taking the time to bring your concern to our attention and we regret any inconvenience caused. Your enquiry is important to us and has been referred to our Market Conduct Department for immediate attention. Please expect to receive preliminary feedback by no later than 30 November 2018. Assuring you of our continued best endeavours on your behalf. The PMD Team.
Prime South Africa's reply28 Nov 2018, 10:51
Official
Dear Valencia, We thank you for taking the time to bring your concern to our attention and we regret any inconvenience caused. Your enquiry is important to us and has been referred to our Market Conduct Department for immediate attention. Please expect to receive preliminary feedback by no later than 30 November 2018. Assuring you of our continued best endeavours on your behalf. The PMD Team.
VM
Valencia M's updateReviewer Update
28 Nov 2018, 11:03will see about that
VM
Valencia M's update28 Nov 2018, 11:03
Reviewer Update
will see about that
Prime South Africa's replyOfficial
29 Nov 2018, 13:54 Hello Valencia, We wish to express our sincerest condolences to you after the passing of your father and thank you for taking the time to bring your disquiet to our attention. At Prime Meridian Direct we persistently strive to settle all valid claims within the shortest possible time. To ensure the most accurate outcome on your claim and that no one claim prejudices our other policyholders, it is important we obtain all information during the claim validation process. Our Market Conduct Department has confirmed that they have already been in contact with you to ease your concern. Your very affordable premiums also reflect the fact the PMD does not discriminate on a gender or marital basis. Men, women and unmarried persons all enjoy the same rates and benefits. Assuring you of our continued best endevours on your behalf. Kind regards, The PMD Team
Prime South Africa's reply29 Nov 2018, 13:54
Official
Hello Valencia, We wish to express our sincerest condolences to you after the passing of your father and thank you for taking the time to bring your disquiet to our attention. At Prime Meridian Direct we persistently strive to settle all valid claims within the shortest possible time. To ensure the most accurate outcome on your claim and that no one claim prejudices our other policyholders, it is important we obtain all information during the claim validation process. Our Market Conduct Department has confirmed that they have already been in contact with you to ease your concern. Your very affordable premiums also reflect the fact the PMD does not discriminate on a gender or marital basis. Men, women and unmarried persons all enjoy the same rates and benefits. Assuring you of our continued best endevours on your behalf. Kind regards, The PMD Team