1 reviews | Active since Oct 2019
Sad costomer
I got involved in an accident in july.submitted my claims its been 3 months now they only call once in a while or i hve to call an ask progress n the only answer i receive is dat the claim is in process still investigating.the consultant asigned to the claim is forever busy n i feel like she has more important clients dan me.da car has been standing in my sisters place even today.no w they say thers still questions they nid to ask b4 they make a decision.the accident has caused me trauma and m in and out of hospital since not having a car is making all ds very hard for me.prime meridian is not taking their clients serious as m going on my 4 mnth now while they still saying they are investigating.all this is making my life very difficult the uncuncer*****y of what is it they trying to investigate for so long..
Thank you for your post.
We are truly sorry to learn of your dissatisfaction. We will be conducting a thorough investigation into your concern to better understand what took place and find a possible solution.
We promise to give you preliminary feedback by no later than two working days.
Assuring you of our continued best endeavours on your behalf.
The PMD Team.
Thank you for your post.
We are truly sorry to learn of your dissatisfaction. We will be conducting a thorough investigation into your concern to better understand what took place and find a possible solution.
We promise to give you preliminary feedback by no later than two working days.
Assuring you of our continued best endeavours on your behalf.
The PMD Team.
Thank you for alerting us to your dissatisfaction. It is troubling to hear of your experience as client service is important to us.
At PMD we always do all in our power to expedite the validation of our policyholder’s claims, to avoid unnecessary costs to both of us. However, the timely submission of all accurate information is essential to ensure the expeditious validation of your claim.
As you are aware, our Market Conduct Team is already looking into the matter and further detail will be provided directly to you.
You no doubt remember that unlike many other insurers, with PMD comprehensive cover your claims excess reduces to zero - and it does so within a surprisingly short period of time.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Thank you for alerting us to your dissatisfaction. It is troubling to hear of your experience as client service is important to us.
At PMD we always do all in our power to expedite the validation of our policyholder’s claims, to avoid unnecessary costs to both of us. However, the timely submission of all accurate information is essential to ensure the expeditious validation of your claim.
As you are aware, our Market Conduct Team is already looking into the matter and further detail will be provided directly to you.
You no doubt remember that unlike many other insurers, with PMD comprehensive cover your claims excess reduces to zero - and it does so within a surprisingly short period of time.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team